Please arrive a few minutes prior to your appointment to ensure your full service time. A complimentary confirmation call is given to remind you of your upcoming appointment. Last minute cancellations and schedule changes affect our other clients, the livelihood of our estheticians, and our business. 24 hours notice is therefore required for rescheduling or cancelling an appointment. With less than 24 hours notice, you will be charged $50 or the cost of your service, whichever is the lesser amount. Late arrivals may result in customizing your service to fit the remaining appointment time or rescheduling of your appointment altogether. All guests with bookings of 2 hours or more, or guests arriving in parties of 3 or more people, are required to secure the appointment(s) at the time of booking with a deposit on a credit card or on your BodySense account.
During our busy times of the year we may be booking appointments from 2 to 5 weeks in advance. We value our clients and will try our best to accommodate your needs; we appreciate your patience during times of high volume.
Due to the allergies and other health conditions of both staff and clients, we ask that you help us keep BodySense peanut free and perfume free.
Gift certificates are available in any monetary value and have no expiry date. If not using the gift certificate for a service as purchased, the certificate becomes a dollar amount that may be used toward another service or retail products. They may not be transferred to another individual. At this time, gift certificates are only available for purchase in store or over the phone, and may not be used for online purchases.
For more information on our treatments and services, visit our service page. If you have questions about our service policies, you are welcome to email us or call us.